Troubleshooting

I get redirected to login page on sign up

If you didn't go through the process of provisioning a domain name and want to access your Retool instance via the IP of the machine (which is perfectly reasonable, especially during a trial) you need to add the COOKIE_INSECURE=true environment variable in the docker.env file. This just enables authentication cookies to be sent via HTTP.

Make sure to run sudo docker-compose up -d after modifying the docker.env file.

I want to use a private IP of the machine, not the default public one

No problem. When you run ./install.sh, instead of just clicking enter, type in your private IP. If you want to change this after it has already been set, modify the DOMAINS variable in the docker.env file.

I'd like a hand with this

Happy to help - please book a time with one of our engineers here!


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