White-label mobile apps

Available on:Enterprise plan

Eligible Retool organizations can request White-label Apps: a custom-branded version of the Retool Mobile app. Retool can manage the distribution of White-label apps to users in your organization through the iOS App Store and Google Play, or you can self-manage this process.

To create a White-label App, you provide Retool with the necessary provisioning resources. Retool then generates a custom version of the mobile app for you and uploads it to the iOS App Store or Google Play.

Eligibility

White-label apps are only available to Retool Cloud or Self-hosted Retool organizations on Enterprise plans. The requirements depend on whether you use Retool-managed or self-managed distribution, and if you will distribute apps to iOS or Android devices.

If you’re an existing Enterprise customer, reach out to your deployed engineer to get started. If you are looking to upgrade to the Enterprise plan, complete this form.

Distribution options

Depending on your use case, Retool can manage the distribution of White-label apps (Retool-managed) or you can manage them directly (self-managed). In most cases, use Retool-managed distribution unless you must handle app distribution directly.

Retool-managed distribution

Retool manages the end-to-end process for publishing and distributing White-label apps. This includes publishing White-label apps on your behalf to the iOS App Store or Google Play. These apps are visible only to users in your organization. Your organization uses an MDM or EMM solution to manage devices on which White-label apps are installed.

Retool also manages updates and store reviews, and you have control over the release schedule.

Self-managed distribution

Your organization is responsible for publishing and distributing White-label apps. Instead of publishing White-label apps on your behalf, Retool uploads app binaries to your Apple or Google Developer account. You then submit the app for review.

Self-managed distribution requires you to set up Apple or Google developer accounts, manage updates, and handle store reviews.

Requirements

Retool-managed distribution

You can use this distribution option if your organization:

• Manages mobile devices using an enterprise mobility management (EMM) or MDM (mobile device management) solution.
• Only distributes apps to internal employees.

You must meet the following requirements for Retool-managed distribution of your White-label apps.

• iOS
  • Enrolled in Apple Business Manager.
  • Use a third-party MDM solution.
• Android
  • Enrolled in Managed Play Store.
  • Use a third-party EMM solution.

Self-managed distribution

You can use this distribution option if your organization doesn't meet the requirements for Retool-managed distribution or has a use case that requires publishing White-label apps directly to the app stores.

You must meet the following requirements for self-managed distribution of White-label apps.

• iOS

  • Enrolled in the Apple Developer Program.
  • Provide login credentials to Retool for a Developer Access level role.
  • Provide a service key to Retool for interacting with the App Store APIs.

• Android

  • Enrolled in the Google Android Developer Program.
  • Provide login credentials to Retool for a Developer Access level role.
  • Provide a service key to Retool for interacting with the Play Store APIs.