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Knowledge Centralization

When forming a Center of Excellence, centralizing knowledge, templates and standard processes is critical for onboarding teams. Common approaches are to employ a Wiki as a central hub.

Retool Knowledge Center​

A Retool Knowledge Center documents the Center of Excellence and relevant information regarding Retool. This can include:

  • Center of Excellence team members, contact information
  • COE Charter identifying purpose and goals
  • Marketing information related to Retool (e.g. slides, videos)
  • Onboarding process overview
  • Enablement content and/or links to Retool University / Retool Community
  • Design standards for naming conventions, coding practices (SQL, JavaScript, Python)

This information needs to be continually updated and should allow for commenting / feedback by company employees. This provides valuable feedback on what is missing, needs correction or updates. COE messaging should also refer to this resource consistently to drive employee traffic.