Knowledge Centralization
When forming a Center of Excellence, centralizing knowledge, templates and standard processes is critical for onboarding teams. Common approaches are to employ a Wiki as a central hub.
Retool Knowledge Center
A Retool Knowledge Center documents the Center of Excellence and relevant information regarding Retool. This can include:
- Center of Excellence team members, contact information
- COE Charter identifying purpose and goals
- Marketing information related to Retool (e.g. slides, videos)
- Onboarding process overview
- Enablement content and/or links to Retool University / Retool Community
- Design standards for naming conventions, coding practices (SQL, JavaScript, Python)
This information needs to be continually updated and should allow for commenting / feedback by company employees. This provides valuable feedback on what is missing, needs correction or updates. COE messaging should also refer to this resource consistently to drive employee traffic.