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Connect to Twilio

Learn how to connect Twilio to Retool.

You can use the Twilio integration to create a resource and make it available in Retool. Once complete, your users can write queries that interact with Twilio data.

Requirements​

The Twilio integration requirements depend on whether you have a cloud-hosted or self-hosted Retool organization. You may also need to make Twilio configuration changes before creating the resource.

Sufficient user permissions to create resources

All users for Retool organizations on Free or Team plans have global Edit permissions and can add, edit, and remove resources. If your organization manages user permissions for resources, you must be a member of a group with Edit all permissions.

Allow Retool to access the data source

If the data source is behind a firewall or restricts access based on IP address, then you must ensure that your Retool organization can access it. If necessary, configure your data source to allow access from Retool's IP addresses.

CIDR IP addresses
3.77.79.248/30
35.90.103.132/30
44.208.168.68/30
Individual IP addresses
3.77.79.249
3.77.79.250
35.90.103.132
35.90.103.133
35.90.103.134
35.90.103.135
44.208.168.68
44.208.168.69
44.208.168.70
44.208.168.71

Retool is building support for querying firewalled resources without allowlisting Retool’s IP address. To learn more or be considered for early access, contact cloud-connect@retool.com.

Twilio settings and authentication

You must have sufficient access and familiarity with your Twilio data source so you can provide:

  • Required connection settings (e.g., URL and server variables).
  • Authentication credentials (e.g., API keys).

In some cases, you may need to make changes to your Twilio configuration, such as generating authentication credentials or allowing access through a firewall. Refer to the configuration and authentication sections to learn more.

Configure the resource​

Sign in to your Retool organization and navigate to the Resources tab. Click Create new > Resource, then select Twilio.

Configuration​

Specify the name, location, and description to use for your Twilio resource. Retool displays the resource name and type in query editors to help users identify them.

Provide the following configuration settings to create the resource. Depending on how your data source is configured, you may also need to provide optional settings for Retool to connect.

API version

The API version with which to perform requests.

Authentication​

The Twilio integration supports the following authentication methods. Depending on which authentication method you use, you may need to make changes to your Twilio configuration.

Identifier and token

Authentication is performed using a string identifier (SID) and token. You must be able to obtain and provide these credentials to create the resource.

Test the connection​

Click Test Connection to verify that Retool can successfully connect to the data source. If the test fails, check the resource settings and try again.

Testing a connection only checks whether Retool can successfully connect to the resource. It cannot check whether the provided credentials have sufficient privileges or can perform every supported action.

Save the resource​

Click Create resource to complete the setup. You can then click either Create app to immediately start building a Retool app or Back to resources to return to the list of resources.

Next steps​

Your Twilio resource is now ready to use. Check out related queries and code documentation to learn how to interact with Twilio data.