AI platform options
You can configure a direct connection to a supported AI platform by providing an API key. You also have the option to use a Retool-managed OpenAI connection. For production use cases, we recommend you provide an API key and directly connect to an AI platform.
The Retool-managed OpenAI connection is disabled by default. Contact your Retool account representative or our support team to gain access.
You can disable Retool AI from Settings > Beta.
Data sharing and retention
When Retool AI is used to build or configure a query, application, or workflow (e.g., prompting Ask AI to help write queries), the input is shared with the applicable third-party LLM provider, listed in our Subprocessors page. Inputs are deleted within 30 days.
Any inputs or outputs that correspond to the categories above may continue to be used to inform product improvements. Retool does not use any inputs submitted to, or outputs generated from, Retool AI that is embedded within a deployed application or workflow (e.g., text stored in Retool Vectors). These inputs and outputs are treated as "Customer Data" in accordance with the Customer Terms of Service, Security Practices, and Data Processing Addendum.