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Configure Retool outbound regions for Retool Cloud

Learn how to route resources through different regions.

Version: Cloud and 3.178 Edge

Retool outbound regions are only available for cloud-hosted organizations.

Selecting the outbound region that is closest to your resource can reduce query latency.

Outbound regions do not affect where Retool stores your applications or data. Queries run through Retool's primary region in us-west-2 regardless of the outbound region you have set.

By default, traffic routes through the us-west-2 region, based in Oregon, US. Retool’s European infrastructure is hosted in Frankfurt (AWS’s eu-central-1 region), while our Asia-Pacific infrastructure is hosted in Singapore (AWS's ap-southeast-1 region).

Requirements​

EU outbound region​

To enable Retool's infrastructure in Europe, include the following IP addresses in your allowlist if you use inbound firewall rules.

CIDR IP address range
3.77.79.248/30
Individual IP addresses
3.77.79.248
3.77.79.249
3.77.79.250
3.77.79.251

APAC outbound region​

To enable Retool's infrastructure in Asia-Pacific, include the following IP addresses in your allowlist if you use inbound firewall rules.

Individual IP addresses
47.128.165.252
54.169.175.71
54.255.139.141

US outbound region (default)​

To use the default region, whitelist the default IP addresses for Cloud organizations if you use inbound firewall rules.

Set a default outbound region​

Use the following steps to set a default region from which Retool accesses your data sources.

  1. Go to your organization's Advanced settings.
  2. In Other Options > Default Retool outbound region, select Set Region.
  3. Choose your preferred default region. Confirm you've added the necessary IP addresses to your allowlist if your organization enforces inbound firewall rules.
  4. Save the region.

Override default outbound regions​

Use the following steps to set the outbound region for an individual resource. This overrides the organization default.

  1. Go to the resource's configuration page.
  2. In Advanced options, select Override default outbound Retool region. If you don't see this setting, reach out to the Retool team.
  3. Select your region in the Outbound Retool Region setting.
  4. If it's available on your resource, select Test Connection to confirm your resource still works.
  5. Save your changes. Your resource now automatically uses the selected region.
Override resource region