Connect to Jira
Learn how to connect Jira to Retool.
You can use the Jira integration to create a resource and make it available in Retool. Once complete, your users can write queries that interact with Jira data.
Requirements
The Jira integration requirements depend on whether you have a cloud-hosted or self-hosted Retool organization. You may also need to make Jira configuration changes before creating the resource.
- Cloud-hosted organizations
- Self-hosted organizations
Sufficient user permissions to create resources
All users for Retool organizations on Free or Team plans have global Edit permissions and can add, edit, and remove resources. If your organization manages user permissions for resources, you must be a member of a group with Edit all permissions.
Allow Retool to access the data source
If the data source is behind a firewall or restricts access based on IP address, then you must ensure that your Retool organization can access it. If necessary, configure your data source to allow access from Retool's IP addresses.
3.77.79.248/30
35.90.103.132/30
44.208.168.68/30
3.77.79.249
3.77.79.250
35.90.103.132
35.90.103.133
35.90.103.134
35.90.103.135
44.208.168.68
44.208.168.69
44.208.168.70
44.208.168.71
Retool is building support for querying firewalled resources without allowlisting Retool’s IP address. To learn more or be considered for early access, contact cloud-connect@retool.com.
Jira settings and authentication
You must have sufficient access and familiarity with your Jira data source so you can provide:
- Required connection settings (e.g., URL and server variables).
- Authentication credentials (e.g., API keys).
In some cases, you may need to make changes to your Jira configuration, such as generating authentication credentials or allowing access through a firewall. Refer to the configuration and authentication sections to learn more.
Sufficient user permissions to create resources
All users for Retool organizations on Free or Team plans have global Edit permissions and can add, edit, and remove resources. If your organization manages user permissions for resources, you must be a member of a group with Edit all permissions.
Allow your deployment to access the data source
Your self-hosted deployment must have access to the data source. Ensure that any potential firewall rules for either the data source or your deployment instance are updated to allow them to communicate.
Jira settings and authentication
You must have sufficient access and familiarity with your Jira data source so you can provide:
- Required connection settings (e.g., URL and server variables).
- Authentication credentials (e.g., API keys).
In some cases, you may need to make changes to your Jira configuration, such as generating authentication credentials or allowing access through a firewall. Refer to the configuration and authentication sections to learn more.
Custom OAuth 2.0 client credentials
Authentication is performed using a custom OAuth 2.0 client app. You must create this client and then provide its credentials. Once configured, your users are redirected to Jira to sign in and authorize Retool to access data.
OAuth apps typically require the following values during creation:
- OAuth callback URL: The URL to which users are redirected once they have successfully signed in.
- Scopes : The permissions granted to Retool. Each scope defines a specific set of permissions (e.g.,
messages:read
to read messagesusers:write
to create new users). You must ensure that any scopes defined in your OAuth app matches the scopes you specify when configuring the resource.
Once you've created an OAuth app you can obtain its credentials, such as the Client ID and Client secret. You then provide these to configure Retool for OAuth authentication.
Refer to the Jira documentation for detailed instructions on creating an OAuth app.