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Troubleshooting apps

Troubleshooting common issues with apps.

Use this page to diagnose and resolve common issues when building and running apps.

Why doesn't my published app show my latest changes?​

Your app could have a tagged release, which tags a particular published version of your app. End users only see the tagged release, and new versions created after the tagged release are published, but not shown to the user.

To update your app so that users always see the most recently published version, complete the following steps:

  1. In the navbar, click to open the Version History pane. Switch to the Publish history tab, which shows all published versions.
  2. Find your desired published version, and click the icon.
  3. In the Publish release modal that opens, choose whether you want to tag your release as a Major, Minor, or Patch version.
  4. In response to Which version should be published?, choose Latest commit. The latest published version will be tagged as the new release, and all future published versions will be automatically released to users.
  5. Click Tag release.

Learn more in the Publishing guide.

Why do my changes disappear when I change threads?​

Each thread in the Chat tab is an isolated chat conversation with the agent that is tied to a building session and an app preview. Each new thread opens a new building session. This means that when you begin a new thread, the app preview canvas resets to the latest published version of the app, and the Chat tab has a fresh context window.

How do I continue building when I run out of context in my thread?​

If you receive an error Context window limit reached, the content being sent to the AI provider is too long. To continue building with fresh context, publish your app and start a new thread.

How do I get my app to use updated resource information?​

If you created, updated, or deleted a resource while building, and the agent is using outdated resource data, publish your app and start a new thread.

How do I get access to the AI provider configured for my organization?​

If you receive a message that says You don't have access to the AI provider configured for your organization. Ask an administrator to grant you access or to configure one you can use, reach out to your administrator and direct them to the configuration instructions.