Assist billing and usage
Learn about billing and usage for Assist.
For a limited time, all Assist usage is free.
This article is to help Retool admins understand how Assist usage is measured and how it may be billed in the future. If you're looking for guidance on how to use the tool, review the guide on AI-assisted app generation with Assist.
Overview
Usage of Assist is measured by prompting credits, which are consumed every time you prompt Assist. Prompting credits are allocated on a per-user basis.
Prompting credits
Prompting credits are how Retool keeps track of your usage when you leverage Assist for app building or editing. Prompts that require Assist to perform more complex reasoning or build larger outputs will use more credits, while simpler prompts will use fewer.
Billing Comparison by Tier
All users have access to Assist for free for a limited time. Organizations on the Free plan are subject to the following limit.
| Plan Tiers | Free | Team, Business, and Enterprise |
|---|---|---|
| Free Prompting Credits | Up to 100 monthly prompting credits. | Unlimited monthly prompting credits. |
Monitor usage
Organization admins can monitor Assist usage in Settings > Plans & Billing under the Assist billing tab.
Assist usage interface.
Individual users on Free, Team, and Business plans can monitor their individual usage using the Credits button in the Assist interface at any time to view their usage during the current billing cycle.
Frequently asked questions
Will Assist be free forever?
Assist is free to all users for a limited time. Any and all pricing changes will be communicated to affected customers with at least two months of notice.
While Assist is free, Retool recommends monitoring your usage of Assist. This will help you make a decision about which plan is best suited for your organization’s usage of Assist.
What is the billing unit for Assist usage?
Billing for Assist usage is measured by prompting credits, which apply towards app creation and editing.
How will I know how many prompting credits I will need?
Prompts that require Assist to perform more complex reasoning or build larger outputs will use more credits, while simpler prompts will use fewer. While Assist is free, Retool recommends monitoring your usage of Assist. This will help you make a decision about which plan is best suited for your organization’s usage of Assist.
Is usage calculated based on my organization or each individual builder?
Credit usage is tracked at the individual user level, not the organization level. This allows each user to utilize their prompting credits based on their own activity.
How can I check the number of prompting credits my org has used?
Organization admins can monitor Assist usage in Settings > Plans & Billing under the Assist billing tab.
Individual users on Free, Team, and Business plans can monitor their individual usage using the Credits button in the Assist interface at any time to view their usage during the current billing cycle.
While Assist is free for a limited time, Retool recommends monitoring your usage of Assist. This will help you make a decision about which plan is best suited for your organization’s usage of Assist moving forward.
I am on the Free plan. Do unused prompting credits carry over to the next billing cycle?
No. Your prompting credits refresh at the end of your billing cycle, aligning with your plan's allocations. Reach out to your admin for information on when your billing cycle ends.
Can I bring my own keys (BYOK) with Retool?
Enterprise customers can bring their own key for Assist. They must configure their key for both OpenAI and Anthropic.
Is there a way to prevent my organization’s users from using Assist?
Admins can disable Assist within their Retool account. Navigate to Settings > AI. Find the Assist Tab setting and toggle the button to the off position.
How do prompting credits work on discount programs?
Special terms apply for customers on Retool's Startup Program. Visit our Startup Program page for details.