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Retool Events overview

Learn about workflows triggered in response to Retool lifecycle events.

Available on:Enterprise plan

Through Retool Workflows, Retool Events allow organization admins to build custom automations in response to actions taken in Retool. You can create workflows for a Retool Event to:

  • Send custom onboarding emails to new users joining your organization
  • Set up alerts and notifications for actions taken within Retool
  • Fully customize transactional emails (e.g., user invite and password reset emails)

Retool Events make Retool more scriptable and powerful, and you can use them to override built-in Retool functionality like emails. When doing so, you should set up appropriate alerts as error handlers in your workflows.

See the Retool Events quickstart to get started.

Override built-in Retool functionality​

You can use workflows to override Retool's built-in email sending service to let you send custom transactional emails from your domain. See the guide on whitelabeling emails to learn more.

Error handling and alerting​

A workflow may fail for several reasons, including errors in the workflow logic or code itself, errors calling external dependencies, or network issues. Because Retool Event workflows can control business-critical functionality, Retool automatically sends an email notifying your organization's admins when these workflows fail.

If your organization uses a monitoring and alerting service like Datadog, you may want to add error ports to the workflow so you can notify your team through existing channels.

Extend Retool Events​

Have additional events you want to connect? Send a note with your use case and our team will be in touch.