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Learn about organizations in Retool.

An organization is a unique collection of users, apps, and data. Organizations operate separately from one another, have their own configuration settings, and are where users share access to work.

Retool uses the email address as the identifier for a user and associates it with an organization at signup. This can be an existing organization if the user meets certain conditions or a new organization for which the user is the primary admin.

Each cloud-hosted organization has its own subdomain, such as Self-hosted organizations use the URL for their deployment and may have multiple instances.


An email address can only be associated with one organization. If a person needs to access multiple Retool organizations, they must create a user account for each with different email addresses.

If a user signs up and creates a new organization instead of joining an existing one, they must archive their account and organization first.