Organization admins on Team and Business plans can now purchase additional AI credit packs directly by clicking on Buy credits from Settings > Plans & Billing > under the new AI Credits tab.

Credit packs are sold in increments of 1,000 credits at $100 per pack. Purchased credits are added to your organization's shared pool and are consumed after your monthly allotment runs out, with the oldest (soonest-expiring) pack used first. Credit packs expire at the end of your next monthly billing cycle (between 30–60 days after purchase), depending on where you are in your billing cycle when you buy them.

• If you are billed monthly, your next billing cycle end date is your expiration date.
• If you are billed annually, your monthly billing date is the same day of the month you originally purchased your plan (e.g., if you purchased an annual plan on April 12, credits expire on the 12th of the following month).

When your organization's credits run out, admins will see a banner prompting them to purchase additional credits or upgrade their plan. Users who are not admins will be directed to contact their admin.

Credit pack purchasing is available on cloud plans using Retool-managed keys. Free plan organizations must upgrade to Team or Business to purchase credit packs. Enterprise customers should contact their account executive.

For more information, refer to the AI credits documentation.

For Enterprise and Business plans, Retool now allows admins to control access to Assist and its Ask and Build modes. Organization admins can use roles and permissions to create roles and edit roles with one of the following permissions:

• Use Assist with Ask and Build mode
• Use Assist with Ask mode only
• No access to Assist

By default, all users have access to Assist and both Ask and Build mode through a preconfigured role. This role is called Assist Role or Editor, based on when your organization was created. Organization admins can edit these roles, or they can create new roles with more restrictive permissions.

This change is valuable for organizations that need to limit or prevent Assist usage to specific populations of users. For example, admins might wish to restrict Assist usage to user groups who do not have access to sensitive data or PII. Alternatively, admins could restrict access to all user groups except for a pilot group testing AI tools.

For new Business and Enterprise plan organizations, the All Users group does not have universal access permissions by default. Admin users can add permissions to the All Users group as needed.

This change was made to simplify the process of creating custom groups, eliminating the need to remove permissions from the All Users group before creating more permissioned groups.

This change does not impact existing organizations, or organizations upgrading from Free or Team plans.