Organization admins on Team and Business plans can now purchase additional AI credit packs directly by clicking on Buy credits from Settings > Plans & Billing > under the new AI Credits tab.

Credit packs are sold in increments of 1,000 credits at $100 per pack. Purchased credits are added to your organization's shared pool and are consumed after your monthly allotment runs out, with the oldest (soonest-expiring) pack used first. Credit packs expire at the end of your next monthly billing cycle (between 30–60 days after purchase), depending on where you are in your billing cycle when you buy them.

• If you are billed monthly, your next billing cycle end date is your expiration date.
• If you are billed annually, your monthly billing date is the same day of the month you originally purchased your plan (e.g., if you purchased an annual plan on April 12, credits expire on the 12th of the following month).

When your organization's credits run out, admins will see a banner prompting them to purchase additional credits or upgrade their plan. Users who are not admins will be directed to contact their admin.

Credit pack purchasing is available on cloud plans using Retool-managed keys. Free plan organizations must upgrade to Team or Business to purchase credit packs. Enterprise customers should contact their account executive.

For more information, refer to the AI credits documentation.

Today we announced major changes to our pricing to make Retool more accessible to as many teams as possible. Here’s what we’ve updated:

• Instead of charging the same price for any user at your company, we now charge different rates for Standard users (people who build apps in Retool) and a significantly lower amount for End users (people who only view or use Retool apps).
• We’re also adding an annual billing option to our Team and Business plans so that you can pay annually and get an additional 20% discount per user.
• And, we’re introducing a Self-hosted Business plan for teams that prefer to self-host and need more granular permissions, audit logs, reusable modules, and other security features. To access these new plans, make sure to upgrade your Self-hosted Retool deployment to v2.117 or later. Existing Free, Team, and Business plan customers can switch over to the new plans from your billing page at any time and we expect that many of you will find that the new pricing better meets your team’s needs. If you’d like to stay on your current plan, there’s no action required—your current plan will still be available until the end of 2024 and we’ll provide plenty of notice before then. To learn more, check out our pricing page.